Consumer Advisory

The Consumer’s Defense Against Locksmith Scams (2026 Guide)

Last Updated: January 2026

How to spot a fake locksmith, avoid the "Bait & Switch," and why Google is finally suing the scammers.

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The "Lockout" Predicament

It’s 10:00 PM. You are locked out of your house. You Google "locksmith near me" and click the top result.

  • The Promise:"$19 Service Call."
  • The Reality:A bill for $450, a broken lock, and a technician who demands cash.
Comparison of a fake locksmith listing with a red flag warning versus a verified professional listing on a smartphone screen.

Fig 1. Beware of "lowball" price traps on search results.

This isn't just bad luck; it is an organized "Lead Gen" racket that has plagued the industry for a decade. But in 2026, the tide is turning. This guide explains how to protect yourself.

The CBS Mornings Investigation: A Wake-Up Call

In a viral investigation, CBS Mornings exposed the "Bait and Switch" tactic used by thousands of fake locksmith listings.

Watch the Pattern:

1. Lowball Quote

"$29 to get to you." No professional can operate a service vehicle for $29.

2. The "High Security" Lie

Every lock is suddenly "complex" once they arrive to justify the price hike.

3. The Drill

They don't have the skills to pick a lock, so they drill it to sell you a replacement at a 300% markup.

Google Fights Back: The Lawsuit

For years, fake listings flooded Google Maps, pushing legitimate local businesses to page 2.The Update (2026): Google filed a landmark lawsuit against major "Lead Gen" networks responsible for creating 10,000+ fake business profiles.

"We are taking legal action against the bad actors who are creating these fake business profiles... to protect small businesses and consumers."
— Halimah DeLaine Prado, Google General Counsel

While thousands of listings were purged, "Black Hat" operators still slip through advanced verification. You must be your own line of defense.

4 Steps to "Scam-Proof" Your Emergency

1

The "Generic Greeting" Test

When you call, listen carefully. If they answer with "Locksmith Service" or "Security," it's a call center. A pro will answer with their company name (e.g., "Bob's Locks").

2

The "Vehicle Audit"

Red flag: Unmarked sedan or magnetic signs.
Green flag: Permanently branded van with license numbers stenciled on the metal.

3

The "Drill" Warning

If a technician walks up and instantly reaches for a drill without trying to pick the lock first, stop them. A real locksmith can pick 95% of residential locks.

4

Check the ID

Ask for a State Locksmith License or ALOA card. Pros carry these with pride.

Why Unlokt Cares

"We don’t sell keys. We build software for real locksmiths — not lead-gen scammers."

Real locksmiths use Unlokt to send digital invoices with clear, itemized prices before the job starts, and to track inventory so they don't run out of parts mid-job.

Illustration of a verified locksmith professional with ID badge and branded service vehicle.

Fig 2. Legitimate locksmiths operate clearly branded vehicles and carry professional ID.

Need a legitimate locksmith?

Learn how real locksmith businesses operate — and how to spot the difference.