Locksmith CRM Software

Turn scattered texts and forgotten details into lifelong customer relationships with a CRM built specifically for the security trade.

Start Free Book Demo

Part of the Complete Unlokt Platform

This capability is fully integrated into the core Unlokt operating system. You don't need separate apps for CRM, dispatching, or invoicing—it's all connected in one fluid workflow designed specifically for modern locksmith operations.

The Customer Information Problem

Most locksmiths track customer information across text messages, spreadsheets, paper notes, and memory. When a commercial client calls back two years later for a rekey, you shouldn't have to guess what hardware is on their door or what master key system they use. Unlokt centralizes it all.

Service History

Instantly see every job, invoice, and note associated with a customer or property.

Quotes & Estimates

Build professional quotes, track approvals, and automate follow-ups to close more deals.

Repeat Customers

Easily identify VIP commercial accounts and high-value repeat residential customers.

Property Tracking

Link customers to specific properties, tracking hardware and lock history by location.

Centralized Comms

Keep all customer texts, emails, and call notes attached to their master profile.

Contact Management

Store multiple contacts per commercial account (property managers, tenants, owners).

Integrated Dispatch + CRM Workflow

Standalone CRMs fail because they aren't connected to the actual work being done in the field. With Unlokt, the CRM isn't a separate tool you have to update manually—it's seamlessly integrated into your dispatch and invoicing workflow.

When a dispatcher creates a new work order, the customer's history is immediately visible. When a technician finishes an automotive job and adds a note about the vehicle's ignition wear, it's permanently saved to the customer's profile.

Data flows automatically:

1
Customer calls in, profile pulled instantly
2
Job is dispatched with full historical context
3
Technician notes and photos auto-save to CRM

Why Locksmiths Choose Unlokt

The Unlokt Standard

Built exclusively for the security industry
Handles both emergency lockouts & scheduled rekeys
Automated proximity-based dispatching
Specialized tracking for keys, remotes, and fobs
Customizable after-hours emergency premiums

Generic FSM Tools

Bloated with irrelevant HVAC & Plumbing features
Lack of automotive VIN integrations
No dual-queue for emergency vs scheduled jobs
Clunky routing for high-velocity ticket volumes
No deep understanding of locksmith workflows

Frequently Asked Questions

What makes this different from generic CRMs like HubSpot or Salesforce?

Generic CRMs are built for traditional sales pipelines (leads to closed deals). Locksmithing requires an operational CRM focused on dispatch, service history, multi-site property management, and fast job creation. Unlokt is built exactly for that operational flow.

Can I track multiple contacts for a commercial property?

Yes. You can assign multiple contacts (property managers, onsite maintenance, billing departments) to a single commercial account and specify which contact receives invoices versus dispatch updates.

Does the CRM save hardware information?

Yes, technicians can log specific lock hardware, master key system details, and vehicle information (like VINs or key codes) directly to the customer or property profile for future reference.

Stop losing customer data in the chaos.

Start managing your locksmith business like a modern enterprise. Join the professionals using Unlokt.