Locksmith Technician App
Empower your field technicians to do their best work. Seamless dispatch, digital invoices, and secure key code access right from their smartphone.
Part of the Complete Unlokt Platform
This capability is fully integrated into the core Unlokt operating system. You don't need separate apps for CRM, dispatching, or invoicing—it's all connected in one fluid workflow designed specifically for modern locksmith operations.
Built for the Field
Texting addresses and waiting for technicians to text back ETA updates is inefficient. The Unlokt Tech App gives your team everything they need to handle jobs independently, while keeping dispatch automatically informed.
One-Tap Navigation
Instantly open Google Maps or Waze directly to the customer's exact location.
Mobile Payments
Collect credit card payments, digital signatures, and generate receipts on the spot.
Job Photos
Upload before/after photos directly to the work order for liability protection.
Customer Comms
Send automated 'On the way' texts to customers without using personal phone numbers.
Digital Checklists
Ensure safety protocols and vehicle inspections are completed on every job.
Offline Mode
Continue working and collecting signatures even in dead zones or concrete parking garages.
A Complete Field Workflow
The best locksmith technician app should do more than just show an address. It needs to be a fully connected field service extension of your core business.
When a dispatcher assigns a job via the dispatch board, the tech receives a push notification on their locksmith mobile app. They can review the customer's history from the CRM software, navigate to the site, complete the work order, and collect payment using our built-in invoicing software. It brings the power of your management software directly to the front seat of the van.
The Technician Journey:
- 1Tech taps "On My Way", sending an automated ETA text to the customer
- 2Tech arrives, builds an estimate on their phone, and captures a signature
- 3Tech snaps compliance photos and logs hardware notes before finishing
- 4Invoice is swiped, paid, and instantly synced back to the office
Why Locksmiths Choose Unlokt
The Unlokt Standard
- Built exclusively for the security industry
- Handles both emergency lockouts & scheduled rekeys
- Automated proximity-based dispatching
- Specialized tracking for keys, remotes, and fobs
- Customizable after-hours emergency premiums
Generic FSM Tools
- Bloated with irrelevant HVAC & Plumbing features
- Lack of automotive VIN integrations
- No dual-queue for emergency vs scheduled jobs
- Clunky routing for high-velocity ticket volumes
- No deep understanding of locksmith workflows
Frequently Asked Questions
Does the mobile app work on both iPhone and Android?
Yes, the Unlokt Technician App is available on both iOS and Android devices, ensuring compatibility with whatever phones your team uses.
Does the app track technician location?
Yes. When a technician is clocked in or actively assigned to a job, the app provides GPS location back to your dispatch board to improve routing and customer ETAs.
Can technicians see pricing and inventory?
Yes, but you have full control. You can restrict certain technicians from seeing your global price book or let them add custom line items depending on their permission level.
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